update:
Dear #####,
Thank you for contacting PayPal Customer Support. My name is Anas and I am happy to assist you with your concern.
Mr. #####, Good day to you, I hope this email find you well.
I understand the concern regarding the limitations and I'd like to tell you that It's a technical glitch from our end and I applogise for the inconvenience caused to you and I've escalated your account to the concern department they will go through it and resolve the issue and It will take 24-72 hours to resolve the issue, once the issue will be resolved you will get the mail regarding that.
I hope this information helps to address your concern, if you have any further query please feel free to contact us.
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I got the mail from PayPal Support and hopefully this problem will be solved soon.