ySense Customer Care Corner

#1 by Piddles » Sat Jan 07, 2012 12:39

I submitted a ticket thru the help desk and it was replied to within minutes .. You Rock ClixSense..TY

:thumbup:

#2 by BPOJ » Sat Jan 07, 2012 13:39

Nice! Hello tasjon I know you from other PTC's nice to see you here on ClixSense as well.

#3 by rheydickson » Sat Jan 07, 2012 15:23

Yeah!

support really rocks.. Very fast and polite and response.. :thumbup:

#4 by Piddles » Sun Jan 08, 2012 21:22

artexgold wrote: Nice! Hello tasjon I know you from other PTC's nice to see you here on ClixSense as well.

HI artexgold,, thanks,, I been with ClixSense for many years now, do you use other user names? on other sites?

#5 by CodeNameX » Mon Jan 09, 2012 03:05

yeah by jao

#6 by jasm78 » Mon Jan 09, 2012 16:52

Most tickets are indeed replied in only a few minutes but don't be surprised when it takes a little longer.

When we are too busy dealing with something else ticket response may take a little longer or whenever a little bit more investigation is needed.

Also to keep in mind that we are not online 24/7 but we are online most of the day on the GMT and EST timezones. So you should expect some delay when tickets are submitted between 9pm and 5am EST. A delay on weekends and holidays should also be expected.

#7 by mutchy126 » Tue Jan 17, 2012 10:43

Support are Awesome!

Member Since	24 Feb 2007
Last Visit	30 Nov 2022
Likes Given	4,796
Likes Received	3,744/1,896

Member Since	21 Mar 2010
Last Visit	12 Nov 2023
Likes Given	214
Likes Received	125/66

Member Since	8 Oct 2011
Last Visit	7 Oct 2014
Likes Given	1,115
Likes Received	772/504

Member Since	24 Feb 2007
Last Visit	30 Nov 2022
Likes Given	4,796
Likes Received	3,744/1,896

Member Since	3 Jul 2011
Last Visit	9 May 2019
Likes Given	458
Likes Received	372/255