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My first experience with ClixSense helpdesk

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#1 by oldcrow020402 » Thu Nov 22, 2012 07:14

I will post this elsewhere, as well, but wanted everyone to know about my first experience with Helpdesk.

I feel like I've been cheated out of a handful of offers -- having completed surveys & such without getting credited -- but i don't generally take the time for screenshots or other proof, so no one to blame but myself.

But Wednesday, I completed an offer and received the confirmation email for it without ever getting credited. I submitted a helpdesk ticket last night; and this morning (on a major holiday, no less), I had an email saying the issue had been corrected and the money was in my account -- and it was.

A VERY BIG THANK YOU to the ClixSense helpdesk folks. You've earned my respect. I won't abuse you guys, but it's nice to know you're there if I need you!
oldcrow020402
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#2 by CodeNameX » Thu Nov 22, 2012 08:00

Nice to hear your opinions honestly this is the reason i am only a member of Clixsense yes only at CLixsense left each and every PTC & GPT Site i love Clixsense after seeing how much Jim is honest from his professional and helpful i replies i will be most probably here in long run :)
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#3 by clickcashonline » Thu Nov 22, 2012 08:12

Congrats!
A big round of applause for the management! :clap:
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#4 by Piddles » Thu Nov 22, 2012 09:47

oldcrow020402. Congrats and management @ :clixsense: is the BEST ;)
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#5 by Darkstar2 » Thu Nov 22, 2012 11:01

Ammadd wrote: Nice to hear your opinions honestly this is the reason i am only a member of Clixsense yes only at CLixsense left each and every PTC & GPT Site i love Clixsense after seeing how much Jim is honest from his professional and helpful i replies i will be most probably here in long run :)

Yeah wish survey companies could offer the same level of support :D
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#6 by pupadhye66 » Fri Nov 23, 2012 09:21

:thumbup: :clap: :clixsense:
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#7 by Krisstou » Tue Nov 27, 2012 14:09

I to had survey-offer today that did not pay, I tried helpdesk, and they where so good to me too, they gave the 0.85 dollars should have for the survey, and suggested I too should try and remember to take a screenshot too

but damn good people at clicksense

:clap::-) a big hurray for :clixsense: from denmark :clap:
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#8 by oldcrow020402 » Tue Nov 27, 2012 14:20

Krisstou, I just had my second experience with Helpdesk and they came through for me once again.

As frustrating as it has been to get qualified for offers -- or just to get offers -- these last few days, it's great to know ClixSense has a great support team in place! Thanks again!!!
oldcrow020402
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#9 by leaandreapineda » Tue Nov 27, 2012 19:11

Nice to hear about Clixsense... I'm still a newbie so at least I know I can trust Clixsense. :)

Thanks a lot for this.
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#10 by barb1957 » Wed Nov 28, 2012 01:16

It is very encouraging to hear such comments from real people


Keep up the good work Clixsense :thumbup:
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#11 by Krisstou » Thu Nov 29, 2012 10:32

leaandreapineda wrote: Nice to hear about Clixsense... I'm still a newbie so at least I know I can trust Clixsense. :)

Thanks a lot for this.

You a newbie? you allready got your first referal, I have been here since september, ;) me sitting here looking a little jealous ;) :D good to hear some is a little luckkier than me in term of Referals :D

have a nice :clixsense: day
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