Technically, yes -- no two users can share an internet connection -- this falls under the ClixSense FAQs below:
Reference source -- ClixSense FAQs -- I share a home with my brother, my cousin, and his girlfriend - Can we each have a ClixSense account?
Mas mainam na only one internet connection to one user; baka kasi mapagkamalan ka ng system na multiple account user kayo at mawala ng both your accounts
Much better, submit a HelpDesk Ticket para masigurado ka -- just make sure that when make the Ticket, submit it in English for the CS Staff to reply to since the HelpDesk is located in the US