After testing, parang may problema ang Globe ISP leading to "No Access" page to CF tasks. Any problem on Smart and other ISP?

walang din access sa akin ngaun... PLDT MyDSL....

Need help. Meron pa bang Globe internet users dito? Nag decide ako na mag login sa internet shop (DSL Bayantel) at naka login ako pero unlike sa Globe, "No access" ang nakalagay.

naka smart na ako (at natuto rin mag openline )

pldt kami

mine too

Globe postpaid ako, "No Access" sa CF ang nakalagay. Bakit ganun? Sa office naka PLDT tapos ok naman. Zzzz.. Unfair..

same here..sayang

NO ACCESS din ako pag globe data pero sa wifi nakaka open. Weird lang kasi globe tattoo ang wifi namin.

In addition, ayaw na rin sa globe wifi. -_-
Ano ginawa ni Globe?

EngrMeguielle wrote: In addition, ayaw na rin sa globe wifi. -_-
Ano ginawa ni Globe?

I guess they were not SMART enough

oberder wrote:

EngrMeguielle wrote: In addition, ayaw na rin sa globe wifi. -_-
Ano ginawa ni Globe?

I guess they were not SMART enough

bwahahahaha

Joke lang yung dati kong post -- buti na-smile kayo diyan, bossing mclloyd

Pero tutoo -- di ko alam kung bakit ngayon lang nagka-issue ang Globe sa pag-surf sa CF; dati ko na nagamit ang Globe para magcheck nuon and there was no issue ( dongle backup ko ang Globe ) then little by little di ako maka-Task dahil may duty ako

It's anyone's guess *shrug*

Not sure if it'll be the best option, but worth a try -- contact and ask CF via email or through the Forums and inquire; at yung secondary option, na baka di magustuhan ang karamihan... ay mag-invest on a secondary mobile device for that just-in-case measures ( a.k.a. mobile dongles )

guys , here is the link to contact crowdflower:

https://crowdflower.desk.com/customer/portal/emails/new

leave the Job ID empty

contact nyo cf sa mga maka access please..hindi rin kami maka access sa contact

Globe din ako mga boss! Sana magawan na to ng paraan -_- Need ko na ng pero ngayon Update nyo sana kame kung may solution na! SALAMAT!

baka matutolungan tayo ng globe pleease..contact nyo https://www.facebook.com/globeph/app_243315415736760

yung maka access po sa CF pa send naman po ng ticket bout sa problema namin

Nagreport na ako about this issue sa Globe. Nung nakausap ko yung agent after troubleshoot daw ng technical team, sabi internal error lang daw. Mag clear history and cache. Pero sinabi kong hindi yun solusyon kasi ginawa ko na yun bago pa ako nag file case sa kanila. Hindi nila magets na ang problem ay isang specific website na nakablock sa kanila. Ang hirap kausap.

Baka may iba sa inyo na may solusyon na. Pa share na lang guys. Thanks.

EngrMeguielle wrote: Nagreport na ako about this issue sa Globe... Hindi nila magets na ang problem ay isang specific website na nakablock sa kanila. Ang hirap kausap.

Ang mga CS ng Globe ( or any telco ) will just reply na scripted, o yung nasa manuals nila at anong pinaturo sa kanila -- yun lang -- so, at most, ang "best" answers nila ay yun: clear your cache, is your OS up-to-date? etc, etc, etc--

So here's my advice ( sa isang dating nagtratrabaho sa Paging Industry nung early 2000 ):

A customer can escalate a Ticket when filing for an issue to any telco, especially when in regards to services -- but, before you escalate an issue, make sure to get/take note ( kuha kayo ng papel at ballpen ) and ask for the operator's name, ID, and the Ticket number that they'll be making -- also take note of the entire discussion that you're having; all transactions between the caller and the operator are ALWAYS RECORDED and CAN BE USED FOR DISPUTES ( this is where you must take note of the time )

If needed, you can also add to the dispute how your call and issue was being handled -- was the operator rude? not providing further information on tackling the issue? putting you on mute/hold without your consent? ( yes, this can be identified in the recorded transactions as I mentioned earlier )