ySense Customer Care Corner

#1 by dedomax07 » Sun Apr 05, 2015 15:47

Guys, kung nakaraang april 2 nagmessage sakin ang CF na nagkaroon ako ng performance level badge. Ngayon hindi naman ako level 1. chineck ko din yung google account ko, may message galing sa CF. and wala talaga. hindi pa ako level 1. bakit ganun? noted na ako ng CF as level 1 na, pero wala. kailangan ko bang mag file ng ticket? thanks sa inyo.

#2 by mint25 » Sun Apr 05, 2015 16:09

Ilang days na pala. Cge file ka na ticket. Make a screenshot of the notification at ilagay mo sa attachment para maaksyunan na.

#3 by jardine1026 » Sun Apr 05, 2015 16:25

sana nga ma-fix agad yan.. Congrats!

#4 by dedomax07 » Sun Apr 05, 2015 17:36

thanks mga bossing, try ko po.

#5 by dedomax07 » Sun Apr 05, 2015 17:41

paano mag file ng ticket? ^^

#6 by aldayne » Sun Apr 05, 2015 17:53

ganyan din nangyari sakin nung nakaraang linggo pre .
nakita ko sa notif ko na lvl 1 na ako ng 11:57
tapos pag tingin ko sa CF ko ng 12:03
wala nmn Performance badge . tapos acc rate ko at 69.8
di pa umabot ng 70 % para sa lvl 1 ...

baka ganito rin nangyari sayo pre ?
ginawa ko bumawi nalng ako nung sumunod na araw

#7 by dedomax07 » Sun Apr 05, 2015 17:54

nagfile na po ako ng ticket. hopefully tama yung ginawa ko.

Mga ginawa ko:
1. Go to Help
2. Go to My Support Tickets
3. Create Tickets
4. Fill up the ff:
- Subject (check)
- Issue (check)
- Contributor ID (check)
- Job ID (x)
- Message (check)
- Attachment files (check)

#8 by jardine1026 » Sun Apr 05, 2015 18:10

habang naghihintay ka maayos yung level mo.. do more tasks pero yung madadali lang piliin mo para tumaas accuracy mo.. good luck!

#9 by Roujette » Thu Apr 09, 2015 23:32

712900 Help us validate authors

Yan madali lng yan, pampataas ng accuracy.

#10 by daddyj2 » Fri Apr 10, 2015 01:03

Roujette wrote: 712900 Help us validate authors

Yan madali lng yan, pampataas ng accuracy.

anu yan kada 1 task completed $0.01 or kada 2 task completed lang yung $0.01

#11 by Roujette » Fri Apr 10, 2015 04:23

j2washere wrote:
Roujette wrote: 712900 Help us validate authors

Yan madali lng yan, pampataas ng accuracy.

anu yan kada 1 task completed $0.01 or kada 2 task completed lang yung $0.01

Mukhang eto ung need mo 2 tasks per $0.01.

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