ySense Customer Care Corner

#1 by arunpandiya » Fri May 08, 2015 05:25

i don't know how to edit and update survey profile.. now i need to change some data.. please help me

#2 by The_Helper » Fri May 08, 2015 06:24

Follow these steps. It's very simple. Best of luck with surveys.

#3 by arunpandiya » Fri May 08, 2015 09:47

Thanks ji.. but it doesn't work... when i click next questions came but i can't change my previous answers..

#4 by The_Helper » Fri May 08, 2015 17:49

Please read & understand the Introduction given in the second Image. Thank you. Best of luck. :thumbup:

#5 by hansgruber » Fri May 08, 2015 18:01

you can only edit or update your surveys profile every 3 months i think, that blue button will turn green and you will be able to do it, but only once and then you wont be able to do it again for another 3 months. i might be wrong on the time but it is a couple of months at least :thumbup:

search more of the forum for it

#6 by The_Helper » Fri May 08, 2015 18:18

hansgruber wrote: you can only edit or update your surveys profile every 3 months i think, that blue button will turn green and you will be able to do it, but only once and then you wont be able to do it again for another 3 months. i might be wrong on the time but it is a couple of months at least

search more of the forum for it

It's not 3 months. It's 60 days..

#7 by hansgruber » Sat May 09, 2015 06:50

yeah i didnt think i was right about the 3 months to be fair

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