ySense Customer Care Corner

#1 by ourmoney1 » Fri Jul 31, 2015 23:56

dear all,

Once I upgraded to premium, videos have gone, no more to watch, upgraded people wont get videos ??

does others have the experience ??

#2 by UnknownUser444 » Sat Aug 01, 2015 00:08

No videos for ages over here as well. I'm premium too. :thumbdown:

#3 by hyldig » Sat Aug 01, 2015 00:13

According to BouldRake Viroll is down for the moment .

#4 by hinsense » Sat Aug 01, 2015 01:40

I haven't had videos for a while as well but then again, I can hardly finish what I get already so no complains.

#5 by hansgruber » Sat Aug 01, 2015 03:31

i wonder when it will be fixed :?:

#6 by BouldRake » Sat Aug 01, 2015 04:26

Quote:According to BouldRake Viroll is down for the moment .

Virool came back yesterday, with a new (or at least, update) player. I'm not actually sure what's different, I just know I had to update a regex to prevent my own player trying to take over (I'm a direct publisher affiliate).

#7 by najbee » Sat Aug 01, 2015 05:26

I have yet to get a video myself

#8 by Darkstar2 » Sun Aug 02, 2015 22:04

Your membership has no influence on what you see in the offers or tasks, it just unlocks new potential earnings and can be used by advertisers to deliver to premium, but that's it. the external offer walls and clixoffer offers/tasks are not influenced by your level. Just a coincidence.

#9 by cindystoufflet » Sat Aug 08, 2015 05:12

I am premium and am getting videos but some of the videos that I watch don't pay. That is nerve racking. Can this be looked into please. :?:

#10 by emmizen » Mon Aug 10, 2015 12:50

I never seen videos on this site

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