ySense Customer Care Corner

#1 by lovingfellow » Sat Apr 16, 2016 03:53

In January I requested a withdrawal of $16 but was pending for several days. I thought that ClixSense is in trouble so it will be better to order some advertisement instead of getting paid. I canceled withdrawal and ordered advertisement of $70.

Now in April my withdrawal is still pending since April 9, 2016 while on FAQ Page 6-1 I can see

Now because today is Saturday which is holiday I have to wait for next week again.

Kindly check out and resolve the issue soon.

#2 by Begushhij » Sat Apr 16, 2016 05:11

The same is true for me. Monday was ordered pay.

#3 by gerryprat » Sat Apr 16, 2016 08:53

yess I agree

#4 by sp1915 » Sat Apr 16, 2016 08:56

There is no issue to resolve. Don't count the weekends or holidays in your wait time.

#5 by rk1000 » Sat Apr 16, 2016 09:10

What the issue is there?
Absolutely no..
I requested my payment last Thursday and they sent it this Wednesday but because of my fault it was returned and now I requested it again yesterday and I'm sure that I will get it this Friday or Thursday
* I'm using paypal and it never takes more than one week in my case(5 working days)

#6 by hastcat » Sat Apr 16, 2016 09:15

Yesterday was my 5th business day and nothing.

#7 by rk1000 » Sat Apr 16, 2016 09:52

hastcat wrote: Yesterday was my 5th business day and nothing.

When did you request it?
And leave it for a day you must get it upto Tuesday

#8 by hastcat » Sat Apr 16, 2016 10:41

Server time, I requested very late on Fri 8th (early Sat 9th, my time) to Paypal.

#9 by lovingfellow » Sat Apr 16, 2016 16:02

I requested as per time below.
09 Apr 2016 06:29 EST

April 11 = 1st business day
April 12 = 2nd business day
April 13 = 3rd business day
April 14 = 4th business day
April 15 = 5th business day

That's the calculation.

#10 by lovingfellow » Sun Apr 17, 2016 06:55

No reply by staff or moderators?

#11 by MLivePro » Mon Apr 18, 2016 14:57

I've been waiting since 9th April for payment, I've increased it twice while waiting.

Something needs to be done to speed things up!!

#12 by miaomiaolucky » Mon Apr 18, 2016 15:33

in my case, i've waited almost two weeks since i request thru paypal.
last time is pretty soon less than 5 days.
i wish nothing wrong with the cooperation between clixsense and paypal? :shock:

by the way, will my "add to the pending" action will affect and prolong my cashout time?

#13 by hastcat » Mon Apr 18, 2016 21:16

Adding to the "pending" won't affect your position in the queue.

I'm still waiting too.

#14 by hastcat » Tue Apr 19, 2016 07:38

I can't add to "pending" which means it's being processed

.

#15 by hastcat » Tue Apr 19, 2016 07:44

And been paid. Thx Clixsense. Hope the others in this thread have been paid too.

#16 by MLivePro » Tue Apr 19, 2016 13:30

MLivePro wrote: I've been waiting since 9th April for payment, I've increased it twice while waiting.

Something needs to be done to speed things up!!

Got paid today... seems the queue is just getting longer... time to increase minimum withdrawal to $10 I think!!

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