What state are you in?
Ya, at this moment there is some hiccups in the forum. There are
times it runs slow, I guess due to processes, a lot of traffic, etc.
If you remove your old operating system, all I know is you would
need a dvd to install a new operating system. There may be another
way but I don't know what it would be.
PS. I don't think I have ever heard of a WORD operating system.