ySense Customer Care Corner

#21 by Celestial_Maiden_08 » Sun Jun 26, 2016 20:27

I lost $28!!!!

#22 by Charez » Sun Jun 26, 2016 20:27

I was and still, able to see forum stats supposed hidden by members

#23 by Hodusty » Sun Jun 26, 2016 20:29

Well al least the purchases are in pending. So lest chill out a bit. Maybe a attack to clixsense from a third
party.

#24 by rk1000 » Sun Jun 26, 2016 20:30

charez wrote: I was and still, able to see forum stats supposed hidden by members

I'm still unaffected by this thing and I think you can see my balance and earned money.
Btw hope it may fix soon

#25 by abhi_debsharma » Sun Jun 26, 2016 20:30

hey guys dont click ads, i was debited everytime i click on ads.. please admin fix this and refund my money

#26 by Charez » Sun Jun 26, 2016 20:32

Anyway people

Just send a ticket to the helpdesk, Administration will fix the problem.

#27 by Danieldeltoro » Sun Jun 26, 2016 20:34

Same problem, 3 purchases that i didn't make after clicking on an add

#28 by pedroadolfo63 » Sun Jun 26, 2016 20:34

Also to me, had decreasing my balance 15.90 by purchasing credit that I din´t do it, What is happening with Clix Sense???

#29 by tasman1 » Sun Jun 26, 2016 20:34

i put all balance in pending cash out , so far all ok

#30 by Hodusty » Sun Jun 26, 2016 20:35

This surely its a hacking attack to te page. Some change in the code to do a ghost purchase. The good all the purchases are in pending, and all our stats are secure.

#31 by stridis » Sun Jun 26, 2016 20:36

14.84$ and now we just 4.92$ ... what happened? :cry:

I lost 10 $

#32 by Charez » Sun Jun 26, 2016 20:37

Yeah it seems we get this bug while clicking a link. My transactions appear the same minute as an ads i clicked

#33 by rk1000 » Sun Jun 26, 2016 20:38

Hodusty wrote: This surely its a hacking attack to te page. Some change in the code to do a ghost purchase. The good all the purchases are in pending, and all our stats are secure.

Nothing to worry about that
Cs pay back the amount of ad credits if account owner wants to cancel it but credits shouldn't be used
** we all will be paid back nothing to worry **

#34 by abs1231 » Sun Jun 26, 2016 20:39

lost $26.90. Sent a ticket to help desk though. Hope it can be fixed very soon

#35 by xangong2011 » Sun Jun 26, 2016 20:39

i lost $1,11 :cry:

#36 by Hodusty » Sun Jun 26, 2016 20:40

rkx300 wrote:
Hodusty wrote: This surely its a hacking attack to te page. Some change in the code to do a ghost purchase. The good all the purchases are in pending, and all our stats are secure.

Nothing to worry about that
Cs pay back the amount of ad credits if account owner wants to cancel it but credits shouldn't be used
** we all will be paid back nothing to worry **

exactly maybe some wise guy trying to F*** whit us.

#37 by abhi_debsharma » Sun Jun 26, 2016 20:40

hello, one more bug, after submitting ticket, clixsense send me email continuously ...

#38 by Charez » Sun Jun 26, 2016 20:43

I got my money back, suddently

#39 by Hodusty » Sun Jun 26, 2016 20:43

All the purchases cancel now. they give me back my money. So all good now.

abhi_debsharma wrote: hello, one more bug, after submitting ticket, clixsense send me email continuously ...

Yes are the mails saying the purchase was cancel.

#40 by rk1000 » Sun Jun 26, 2016 20:44

Hodusty wrote: All the purchases cancel now. they give me back my money. So all good now.

abhi_debsharma wrote: hello, one more bug, after submitting ticket, clixsense send me email continuously ...

Yes are the mails saying the purchase was cancel.

Good for all
But I think CS needs some updation

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