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End-of-Life for Snapcard: Overview
It’s been a year of transition for Snapcard, venturing to find an excellent product and market fit - something that’s extremely necessary for the sustainability of any company (especially new startups!).
We’ve come to a point where we need to make some decisions on our current product offering and what we’re able to manage. Our Masspay product has been aligned with the value that we bring to the community and is something in which we will be investing heavily.
With that focus in mind, we are deeply sorry to announce that we will no longer be able to continue operating the Snapcard platform starting Monday, May 1st, 2017.
Our main priority is to make this process as seamless as possible for our users, and to provide as much visibility into what to expect during the process.
End-of-Life notification is distributed via email to all users (user sign ups are disable);
March 13, 2017 - Disable Buy/Selling
Users will no longer be able to make transfer to and
from linked bank accounts
March 20, 2017 - Monthly Reminder Notifications
Notifications emailed to users regarding EOL process
until the End-of-Life date - March 20, 2017, April 10, 2017, April 24, 2017
May 1, 2017 - Closing Date and Final Notice
End-of-Life (EOL) of Snapcard
Bitcoin wallet users, the following information applies to your account:
Snapcard will secure and store BTC funds until May 1st, 2017. If you have funds left over after this date, we will send you an email with instructions on how to retrieve your funds.
Snapcard will store users' transaction history until May 1st, 2017. Please make sure to download your transaction history prior to this date (there is a CSV download button available at the bottom of your Dashboard).
Snapcard will disable all buying and selling on March 20th, 2017. Users will no longer be able to transfer funds to and from linked bank accounts. Only transfers to BTC external wallets will be available.
Wire Transfer users, in addition to the information above, the following information applies to your account:
Snapcard will stop accepting wire transfers on March 20th, 2017. Funds will be sent back to users who send funds after this date.
The platform Wyre is available to all Snapcard wire transfer users. This migration is optional and we'll be able to on-board your account on Wyre immediately. If interested, please contact our support team to request this migration.
Tangocard users, in addition to the information for Bitcoin wallet users, the following information applies to your account:
Tangocard users will only be able to register to redeem rewards using the link provided by the client.
Alternatively, Tangocard users can sign up for Wyre to continue redeeming BTC rewards from participating clients. KYC and identification documents are required to create an account on Wyre.