ramesh_s wrote:

smilez2 wrote:

I_Love_Nepal wrote: Hi there i received money ,it processed and loaded money after converting into INR(conversion rate is more than what paypal converts) bout today it shows status returned and cancelled... so still not arrived in my bank or my clixsense account

Same Problem has happened with me too dont understand what to do the support center is also very delay and not giving an accurate solution too what to do..? Pls guide

I have managed to chat with support guy today. They actually don't have an idea what's happening. They sent me a proof showing the payment had been sent to bank, but I don't see it my bank account. Finally, they asked me to send bank statement, so they can confirm, and investigate further.

This is happening to ClixSense payments only, as I don't have any issues with payments from other sites.

I will update you once I hear from them.

Yes even they asked me the same thing to do contact the bank and let them know all is a big confusion shouldn't have opted for payoneer

smilez2 wrote:

ramesh_s wrote:

smilez2 wrote:

I_Love_Nepal wrote: Hi there i received money ,it processed and loaded money after converting into INR(conversion rate is more than what paypal converts) bout today it shows status returned and cancelled... so still not arrived in my bank or my clixsense account

Same Problem has happened with me too dont understand what to do the support center is also very delay and not giving an accurate solution too what to do..? Pls guide

I have managed to chat with support guy today. They actually don't have an idea what's happening. They sent me a proof showing the payment had been sent to bank, but I don't see it my bank account. Finally, they asked me to send bank statement, so they can confirm, and investigate further.

This is happening to ClixSense payments only, as I don't have any issues with payments from other sites.

I will update you once I hear from them.

Yes even they asked me the same thing to do contact the bank and let them know all is a big confusion shouldn't have opted for payoneer

I had also contacted ClixSense support, but they told me payment has been done, and wait for a few more days. I will try contacting them again.

This is from admin thread when CS introduced Payoneer:

"Please note the minimum cashout through Payoneer is $20.00, however the minimum you can send from your Payoneer account to your bank account varies by country starting at $25.00. Be sure to check the fee schedule before requesting your bank transfer."

I did ask Payoneer support, if there is such thing, and they said there is no threshold. Not sure who know what's happening

@valerie, can you help us requesting admin to contact Payoneer please?

My guess is, Payonner has made some mistake while setting up mass payment account for CS.

Just got a reply from our friendly customer support (CS) that they are looking into it I am sure this issue will be resolved soon.

ramesh_s wrote: Just got a reply from our friendly customer support (CS) that they are looking into it I am sure this issue will be resolved soon.

Even i tried customer support clixsense but this the reply
Hello unfortunately you will have to contact Payoneer on this issue.
Thank you

now waiting for what payoneer customer support has to say

I received my payment within two days without any problem...Payoneer gives better exchange rate than Paypal.

for higher amount Payoneer is certainly the best choice.....

Sukam wrote: bonus mile to batana ...If you get bonus do inform us

Sukam, i did not receive any bonus because i did not join through any referrer ....but if you join through referrer and load $100, you and your referrer both will get $25 each.......

here is the proof......

Referral Reward $25 | ClixSense Forum

Asish07 wrote: I received my payment within two days without any problem...Payoneer gives better exchange rate than Paypal.

for higher amount Payoneer is certainly the best choice.....

Did your transaction initially fail (reject) and then approve? Maybe that's the case with rest of unlucky us?

ramesh_s wrote:

Asish07 wrote: I received my payment within two days without any problem...Payoneer gives better exchange rate than Paypal.

for higher amount Payoneer is certainly the best choice.....

Did your transaction initially fail (reject) and then approve? Maybe that's the case with rest of unlucky us?

no...it did not fail....my transaction went smoothly.I withdrew about $150

i think it has something to do with the amount...any transaction amounting lower than $50 will probably fail(just my theory,i read somewhere that min withdrawal amount is $50)

i guess you did not receive your money yet. keep talking with them,you will receive yours soon....

Payoneer has association with mastercard and other big companies...so they are not going to cheat you out of your money. have faith

Asish07 wrote:

ramesh_s wrote:

Asish07 wrote: I received my payment within two days without any problem...Payoneer gives better exchange rate than Paypal.

for higher amount Payoneer is certainly the best choice.....

Did your transaction initially fail (reject) and then approve? Maybe that's the case with rest of unlucky us?

no...it did not fail....my transaction went smoothly.I withdrew about $150

i think it has something to do with the amount...any transaction amounting lower than $50 will probably fail(just my theory,i read somewhere that min withdrawal amount is $50)

i guess you did not receive your money yet. keep talking with them,you will receive yours soon....

Payoneer has association with mastercard and other big companies...so they are not going to cheat you out of your money. have faith

Thanks bro, I am also guessing this is related to amount, but when I ask customer support, they say there is no minimum threshold amount for transferring to bank account, and my amount has already been transferred (though I didn't get it). Let me do one more deposit, and see if the payment goes through. I am not sure what the minimum amount required is, because they themselves (customer support) don't know about it. But, I am taking risk again.

I think money is lost Maybe Payoneer enjoying party

Ramesh,

don't put any more money into Payoneer as of now...if that money also does not come through you will have double worry....it also does not make much sense to put more money because their customer support says there is no limit.....if you see Sony's posts he also did not receive his $40 but received the other $70 that he put in later...so putting additional money may not solve the issue.

i think you should first check your banking details that you have given to Payoneer(you most likely have done that)....if your banking details are correct then it is entirely Payoneer's fault....

in that case, ask them politely to track that money down and return it to your Payoneer acount or even better in your bank a/c.

@sonyjmn
I didn't know that so many people are facing trouble with Payoneer...
CS processed my cashout request($41) on Feb 24 and I got the money into my bank a/c[SBI] on Feb 28

Great and nice Thanks for informing me Voltej

but i have not received my $40 still. may be it is hidden somewhere

From CS i withdrew on Feb 8th still not received

will wait till tuesday and again will send them another email

I think making multiple request might have cause the issue

Thanks Ashish for your advice, I will only withdraw when the amount is $50 or more. I think the previous money is lost, I don't know where it ended up.

@ Sukam

may be or may not.

in first mail i asked them the payment they said we had issues in servers and will load the amount

they loaded the amount and now they are saying that we have to confirm with their bank where is the entry ?

Their support is so slow for one mail to reply they take 5 days or 7 days

This is their first reply

We apologize for inaccurate information provided in the previous transfer confirmation. Please note, due to technical issue the payment was cancelled on the 17/02/2017 and then reprocessed successfully on 20/02/2017.

Their second reply about bank details correct or not

Please see the attached transfer confirmation.
This confirmation could help your bank investigate the status of this withdrawal.
In addition, on the transfer confirmation you can see the bank account details we have on file. If the details don't match your current bank account details, please provide us with a copy of a voided check or a bank statement in a reply to this email. We will then correct your bank account details in our system.

another reply

Hope this reaches you well. Please be informed that the funds have been loaded to your local bank account.
Kindly check with the bank and let us know if you still have not recieved.

Their last mail reply

Please be advised, we have contacted our bank regarding your payments and requested they provide us with a Proof of Payment, which your bank may be able to use to track your payments. As soon as we receive an update from our bank, we will contact you via email.

We apologize for any inconvenience this may cause, and truly appreciate your patience and cooperation with this matter.

for one entry of $40 so many replies and still not materialised. may be i'm the unlucky member who has to follow up with them for my own money to get

@Sonymj: Their chat support is pretty responsive and helpful. Maybe you should give it a shot.

I had entered the wrong IFSC code ( same bank but of a different branch) and got it corrected by contacting them via chat. Got the payment re-processed and received the payment in my bank account on the same day itself.

mayflowers6 wrote: @Sonymj: Their chat support is pretty responsive and helpful. Maybe you should give it a shot.

I had entered the wrong IFSC code ( same bank but of a different branch) and got it corrected by contacting them via chat. Got the payment re-processed and received the payment in my bank account on the same day itself.

How much was the amount, and which bank?