ySense Customer Care Corner

#161 by ramesh_s » Thu Mar 23, 2017 10:09

Sent a thank you note to Jim, I believe because of his interaction the issue is resolved

JIM साहेबांचा विजय असो, विजय असो, विजय असो !!!

#162 by ramesh_s » Thu Mar 23, 2017 10:19

Got a quick reply from Brian

If anyone of you still not got payment from Payoneer, let CS know.

#163 by sonyjmn » Thu Mar 23, 2017 10:34

@ Ramesh

Very happy for you

atlast our emails have been answered

let's Celebrate winners are always winners

never lose hope from anything just keep on following.........

#164 by ramesh_s » Thu Mar 23, 2017 10:37

#165 by ndasule » Thu Mar 23, 2017 11:05

Really? if that's the case let it be looked into and rectified immediately by the appropriate authorities.

#166 by uzair_friends » Thu Mar 23, 2017 11:09

Good to know that the payments are being cleared.. Congrats to those who got paid after long wait. Happy for you guys.

#167 by Sukam » Thu Mar 23, 2017 13:09

ramesh_s wrote: Just checked, got mine also I had given them warning today that I will take this issue to consumer court.

Let's party guys Anyone in Pune ?

I will contact you if i go to pune ..party pending for me

#168 by ramesh_s » Fri Mar 24, 2017 03:01

Sukam wrote:
ramesh_s wrote: Just checked, got mine also I had given them warning today that I will take this issue to consumer court.

Let's party guys Anyone in Pune ?

I will contact you if i go to pune ..party pending for me

Sure, Buddy !!!

#169 by ramesh_s » Fri Mar 24, 2017 03:04

I had also filed a online complaint with SBI a few days back, and today they have generated a ticket

Woh Hindi movies mein hota hai na, sab kuch ho jaane ke baad Police aati hai, waisa kaam karte hai hamare nationalised banks

#170 by Asish07 » Tue Mar 28, 2017 03:08

glad to know you guys have received your money... finally :thumbup:

#171 by ramesh_s » Thu Mar 30, 2017 01:11

I demanded explanation from Payoneer, and here is the reply I got

------------------------------------------------------------------------------------------

We are glad to hear you have received your payment.

Please understand that in order for Payoneer to be able to do what we do, we need to employ other intermediary financial institutions to transfer money from point-to-point. Transfers may seem to disappear, but there is always a trail to follow. It can take time to trace a transfer to try to find where it has been held last.

We have reported this issue to our bank transfer team and they are working on and with the companies that we work with to try to improve the transfers of funds.

We do appreciate your patience and understanding in the matter.

Please know that all of us on the Payoneer Team strive to give the service and customer service that we can and we value you as one of our customers.

If you have any other issues or questions, when they do arise, please feel free to contact us.

In the meantime, please be well

#172 by Asish07 » Thu Mar 30, 2017 23:23

ramesh_s wrote: I demanded explanation from Payoneer, and here is the reply I got

------------------------------------------------------------------------------------------

We are glad to hear you have received your payment.

Please understand that in order for Payoneer to be able to do what we do, we need to employ other intermediary financial institutions to transfer money from point-to-point. Transfers may seem to disappear, but there is always a trail to follow. It can take time to trace a transfer to try to find where it has been held last.

We have reported this issue to our bank transfer team and they are working on and with the companies that we work with to try to improve the transfers of funds.

We do appreciate your patience and understanding in the matter.

Please know that all of us on the Payoneer Team strive to give the service and customer service that we can and we value you as one of our customers.

If you have any other issues or questions, when they do arise, please feel free to contact us.

In the meantime, please be well

that's reassuring ....lots of people were having doubts about Payoneer, this reply will give people more confidence.

thank you ramesh for posting this. :thumbup:

#173 by ramesh_s » Fri Mar 31, 2017 09:36

Sent them a thank you note, and told them they should send such detail response rather than sending template emails. That would help them in gaining customers' confidence.

#174 by ramesh_s » Fri Mar 31, 2017 12:41

Another email from Payoneer just now. I use Payoneer and PayPal 50/50 percent, and also get direct bank deposits from Indian customers.

Posting this FYI.

-----------------------------------------------------------------------------------------------------------

Subject: Ramesh, Happy Payoneer Anniversary!

Hi Ramesh,

Did you know that it’s been 2 years since you joined Payoneer? Time flies. In just this past year alone, you’ve received over 1,100 USD in payments via Payoneer!

We hope your business will continue to flourish in the next year and we are proud to be a part of your success. If you would like to see a more detailed overview of your activity, login to Payoneer.

#175 by Task_warrior » Mon Apr 03, 2017 09:24

Again Payoneer have problem sending me my 175$ ... it sent me confirmation of transfer receipt but it has not arrived in bank bank for more than 5 working days ... It told me to contact bank .. has any1 hot money back after contacting bank??? Last 3 transactions were so fast bt this time i have a problem with payoneer too.... how to solve any1??

#176 by ramesh_s » Mon Apr 03, 2017 12:42

Task_warrior wrote: Again Payoneer have problem sending me my 175$ ... it sent me confirmation of transfer receipt but it has not arrived in bank bank for more than 5 working days ... It told me to contact bank .. has any1 hot money back after contacting bank??? Last 3 transactions were so fast bt this time i have a problem with payoneer too.... how to solve any1??

Did all your previous Payoneer transfers gone through? Looks like the issue with the financial institutions they are using for CS. From other site I am using since more than two years, transfer happens immediately the next day.

I believe, you will not lose your money. Keep us posted, we will fight together with them, if that doesn't happen.

#177 by Sukam » Mon Apr 03, 2017 18:47

Task_warrior wrote: Again Payoneer have problem sending me my 175$ ... it sent me confirmation of transfer receipt but it has not arrived in bank bank for more than 5 working days ... It told me to contact bank .. has any1 hot money back after contacting bank??? Last 3 transactions were so fast bt this time i have a problem with payoneer too.... how to solve any1??

When did you cashed out .. i have also not received money yet ..my money got transferred on 30th of march ...its still 3 working day ..today is the 4th one ...delay might be due to calendar change and 1st and 2nd april being holiday :thumbup:

#178 by Task_warrior » Mon Apr 03, 2017 22:44

Sukam wrote:
Task_warrior wrote: Again Payoneer have problem sending me my 175$ ... it sent me confirmation of transfer receipt but it has not arrived in bank bank for more than 5 working days ... It told me to contact bank .. has any1 hot money back after contacting bank??? Last 3 transactions were so fast bt this time i have a problem with payoneer too.... how to solve any1??

When did you cashed out .. i have also not received money yet ..my money got transferred on 30th of march ...its still 3 working day ..today is the 4th one ...delay might be due to calendar change and 1st and 2nd april being holiday

is this ur first??? mine its fourth previous transactions were cleared witin 24 hrs

#179 by Task_warrior » Mon Apr 03, 2017 22:45

29th i cashout out

#180 by Sukam » Tue Apr 04, 2017 04:24

Looks like it time to file ticket :lol:

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