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activity bonus lost

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#1 by ionutgociu2005 » Sat Jun 10, 2017 04:58

hy there anmin.Please solve this problem. On the 9 th of june i managed to complete 6 tasks on croudflower but on clixsense i was paid only for 2. with 1 offer i neded 5 tasks, but with only 2 paid i lost the bonus.
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#2 by ionutgociu2005 » Thu Jun 15, 2017 02:58

it has been a few days sinse i wrote that i wasn't payed for my tasks. nothing has been solved. where is the problem admin?
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#3 by SeldomSeen » Thu Jun 15, 2017 03:24

you can submit a ticket, but the problem is at crowdflower not clixsense
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#4 by tasman1 » Thu Jun 15, 2017 05:31

what kind of task?
Some task you have to do 2 pages to be paid for 1 task
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#5 by ionutgociu2005 » Thu Jun 15, 2017 16:22

it was a task with one page because on croudflower the total number appears.
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#6 by nursemorph » Fri Jun 16, 2017 01:06

Have you submitted a ticket to CS support? You won't get a response to solve this issue via the forum, you need a ticket as admin etc don't read much of the forum. They will be able to tell you if there was an issue on the Clixsense end or the Crowdflower end
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#7 by ionutgociu2005 » Sat Jun 17, 2017 15:53

i will do that
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#8 by nursemorph » Sun Jun 18, 2017 00:26

For future reference...as a general rule, if you have a question/query/issue that is account specific, then always submit a support ticket as that is the only way to guarantee someone who can help will read it...the forum is for general guidance as it is only comprised of members and moderators, neither of which have any access to user accounts etc
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