I don't know anything about the numbers but I do know I do like my internet service.
I rarely ever have an issue with it and if I do, they come out very quickly.
With that said, I live in a very rural area. I'm fortunate to have it due to where I live which is
practically in the forest.
There happens to be a small rural high school about a mile from
where I live and that is why I was able to get the service I have.
In fact, I was their very first customer, after the school. They is some sort of a connector pole
or some such, down by the school and i am in range to have the DSL/WiFi.
I think they come out quickly when I do call them is because, they are not doing anything else.
They're probably just sitting there, twiddling their thumbs and saying....'I wish the school or
Valerie would call so we'd have something to do'.
Ohhhh and they use to always say that I was their best customer! Then I found out, I was actually,
their only customer (besides the school). Hilarious!