Anong browsers ang ginagamit ninyo? Have you made the necessary updates?
1) JAVA must be at version 7u7 ( or v1.7.0.7 )
2) Adobe Flash must be at v11.4.402.287*
*there are two variants: one for IE and another for Non-IE browsers such as Firefox, Oprah and so on -- be advised to get both and install them into your gear (
PC / Laptop )
3a) If you're using Firefox, the current version is now at v16.0.0 -- if you did an earlier uninstall, make sure you did a clean uninstall (
a quick check on the search engines will teach you how to begin a clean uninstall )
3b) If you're using Firefox, do you have any add-ons and extensions that may have hampered with your browsing? Press
CTRL+SHIFT+A to open the Add-Ons Menu Tab then scroll to the Plug-ins section menu -- here you'll see all the plug-ins that were installed prior to using Firefox, where at most a majority are not needed. You can disable a lot of them if you wish by clicking on the "Disable" button on the right if that may improve the browsing.
NOTE: Do this in small batches at a time, as some are needed for viewing like the Adobe Shockwave Flash plug-in
4) If you're using Google Chrome -- not sure what may be here, but checking the preferences might help (
it's that cog gear on the upper-right side of the browser )
5) Have you recently ran an anti-virus and anti-malware scan? Aside from your current anti-virus programs which you have to run a full scan on a daily basis to ake sure your system is not infected, you should also do a daily full scan using a reliable anti-malware program such as
MBAM ( Free to download and use, available in most downloading hubs and a good requirement to one's gear -- just make sure to check it's updates everyday manually with your copy of the free version -- the paid version is the only one that's auto-updatable
)
If all else fails, try to send an inquiry to the HelpDesk
...and pray