Then the best option (
if not an only alternative ) is to use a different Service Provider -- alam ko, big hassel
kung talagang may issue eto due to PLDT's end, wa talagang option kungdi gumamit ng ibang ISP (
tried a couple of mobile dongles from SMART and Globe, no issues there )
Kung post-paid ka, try to contact the PLDT Customer Service; do make sure to keep a pen and paper ready to take note of the name of the agent handling your Ticket ( sama mo ang ID Code number nya ), your ticket number, and keep notes of what ever small detail you can, including when and how will your problem be resolved in the soonest possible time