I have never heard of a Yappz app before being part of the ClixSense game section -- but did you click on any link the said app prompted you 'to check if your drivers are up-to-date'
If you didn't click on any link they provided, then that's good -- but if you say 'yes
' and that you did click on any link that popped up, then we have may an issue: by any chance, one must never click on some links that indicate a prompt 'check your driver/add-on/plug-in'
-- even if you did manage to remove the said app, it may have left something else behind
Now I don't want to jump into anything just yet, but let's do a prevention step:
First of all, log out and stop all activity online ( close your browser ), then with an appropriate Anti-malware program ( get MalwareBytes Anti-Malware
, or also known as MBAM
) -- make sure if you installed the program ( or already have one installed ) that you make immediate database update, and do a Full Scan ( not the Quick Scan ) -- this may take a long while, depending on the size of your HDD
It'll help as well that once the scan starts, that you have no other program running along with it ( no audio player / pdf readers / movies, etc ) -- just let it do it's thing, and come back later
Once you have the scan done, and ( hopefully ) gives you a clean bill -- otherwise, it may prompt you to clean out some unwanted things ( it'll tell you, don't worry ). It would also help to do an Anti-Virus scan afterwards ( don't run both Anti-Virus and Anti-Malware programs at the same time, thinking it'll same time -- that will make the scanning of your gear inaccurate )
Other from that, check if you do have your programs ( the one that this Yappz app mentioned ) are indeed up-to-date; it may be mentioning your installations of Adobe Flash and Oracle Sun JAVA -- try to uninstall the said programs from your gear ( that is, a clean Uninstall / Re-install of Adobe Flash and JAVA ) and get a fresh copy of them -- make sure that once you uninstalled, run Piriform CCleaner and run it'sregistry clean to ensure no leftovers are presented before a new installation. Once that's done, re-install Adobe Flash for IE and Non-IE Browsers ( as of this post date, Adobe Flash for both plug-ins should be v188.8.131.52 and JAVA should be v8u5 )
If the symptoms persist, my best advice is to try to get help from forums that deal with such -- forum sites like BleepingComputer have a database, and a Forum that can help anyone that have issues with their gear; try to visit their Forums and present an issue with them