@ Sukam
may be or may not.
in first mail i asked them the payment they said we had issues in servers and will load the amount
they loaded the amount and now they are saying that we have to confirm with their bank where is the entry ?
Their support is so slow for one mail to reply they take 5 days or 7 days
This is their first reply
We apologize for inaccurate information provided in the previous transfer confirmation. Please note, due to technical issue the payment was cancelled on the 17/02/2017 and then reprocessed successfully on 20/02/2017.
Their second reply about bank details correct or not
Please see the attached transfer confirmation.
This confirmation could help your bank investigate the status of this withdrawal.
In addition, on the transfer confirmation you can see the bank account details we have on file. If the details don't match your current bank account details, please provide us with a copy of a voided check or a bank statement in a reply to this email. We will then correct your bank account details in our system.
another reply
Hope this reaches you well. Please be informed that the funds have been loaded to your local bank account.
Kindly check with the bank and let us know if you still have not recieved.
Their last mail reply
Please be advised, we have contacted our bank regarding your payments and requested they provide us with a Proof of Payment, which your bank may be able to use to track your payments. As soon as we receive an update from our bank, we will contact you via email.
We apologize for any inconvenience this may cause, and truly appreciate your patience and cooperation with this matter.
for one entry of $40 so many replies and still not materialised. may be i'm the unlucky member who has to follow up with them for my own money to get