tasman1 wrote:Sarge25 wrote:DannyChiarelli wrote:Quote:Maybe he / she didn't necessarily mean his / her connection went down.
It happens sometimes 'cause the providers server goes down and you get 'Error, connection timed out' when it tries to direct you and it'll tell YOU to check YOUR connection. Clixsense says there's nothing to be done on this ocassion, but to try another.
If this is indeed the case...
Next time it happens (...and it will)
Wait a minute then refresh the page.
NOT a guarantee but, sometimes it works.
I did, I hit refresh and the back button to get the message "Sorry, you have already completed this survey"
Then I went on my merry way with my screenshots to Clixsense help desk and got an 'Unfortunately......." message back.
I was also told in their reply it's best not to refresh....... "A page refresh should never be attempted during a survey as this may trigger some security filters on their systems but as a last resort it might have been helpful on this case"
....but what's the first thing a person's going to attempt when thy spend time and energy on a survey to have that happen? Refresh, of course. Either that or just close out.
Refresh works here in 5% of all atempts,
That's a pretty small percentage though.
I refreshed more than once, it still did not work for me unfortunately.
....but I agree, it does work and helps on some occasions.