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General Information

When and how will I get paid?
How do I earn money with ClixSense?
I received an email asking if I wanted to be a Mystery Shopper, is this legit?
I share a home with my brother, my cousin, and his girlfriend - Can we each have a ClixSense account?
Can I access my account from different locations?
Why haven't I won in Clixgrid?
My account is closed, can I reopen it?
Why can't I access the survey page?
I received an email from ClixSense Research, is this legit?
How to update my profile information?
How do I close my account?
Is my personal information secure?
How do I uninstall the toolbar?
I cannot access the registration page, is my country supported?
I can't see ad notifications in the toolbar or the toolbar has disappeared, what happened?

This could be a number of things. First if you are using Firefox and are using the addon to block javascript you have to add an address to your whitelist code.jquery.com/

This is the address where our javascript is being loaded from. This is why no ads are being shown on the status bar.

If your not using the javascript block addon or you are using Internet Explorer then you should try to refresh the toolbar. Move your mouse all the way to the left of the toolbar where it says ClixSense. There is a small down arrow. Click that and then click refresh toolbar. You may have to do this several times.

If the toolbar is disappearing or you are experiencing issues with it then you should disable and re-enable it.

If you are using Internet Explorer 8 or above, what you can try is to move your mouse up to where the tabs are, go just to the right and right click. A menu will appear. Make sure that ClixSense Toolbar and Conduit Engine are selected. If they are not selected just click to enable them. If they are selected, uncheck them and then close all your browser windows, reopen your browser and enable them again.

If you are using Firefox, open your browser, goto tools addons. Make sure that ClixSense toolbar and Conduit Engine are enabled. If they are enabled, click disable, close Firefox and then restart it. Go back to tools, Addons and re-enable them.

Why is my account suspended?
Can I change the sound the toolbar makes when new ads come in?
Can a Paypal account be listed on more than one ClixSense profile?
Can I change my username?
Why am I being asked to login each time I come to the site?
I don't understand my account balance, what are the 2 extra digits?
Can I access my account with a proxy?
How do I change my email address?
Will my account be safe if I change my ISP?
Can I earn playing games?

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